Win2 places the highest priority on protecting your personal information. This Privacy Policy clearly outlines what data we collect, why we collect it, and how we keep it safe.
A quick overview of how we handle your personal information.
During registration, we collect your name, mobile number, and date of birth. Any information required for payment transactions is also stored securely. We do not ask for anything beyond what is necessary.
All your data is protected with 256-bit SSL encryption. Our servers undergo regular security audits, and multiple layers of protection are in place to prevent unauthorized access.
Your data is never sold to advertisers. Only limited information is shared for payment processing and legal compliance purposes, and in each case it is done under strict contractual agreements.
Win2 uses cookies to keep the website running smoothly and to improve your browsing experience. You can disable cookies at any time from your browser settings.
You can update your profile information at any time. For corrections, our support team is available to assist you. Data correction requests are processed within 72 hours.
After closing your account, you may request that all your personal data be deleted. Certain information may need to be retained for a specified period due to legal obligations.
Win2 (win2.wine) takes your privacy seriously. This Privacy Policy explains what information we collect, why we collect it, how it is stored, and what rights you have over your data.
By browsing the Win2 website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy. This policy is Terms & Conditionsis an integral part of.
We believe transparency is the foundation of trust. That's why we've written this Privacy Policy in plain, straightforward language — so every member can understand exactly what we do with their information.
Please Note: This Privacy Policy applies solely to the win2.wine website and application. Any third-party websites will have their own separate privacy policies.
Win2 collects only the information necessary to provide its services. We do not ask for any data beyond what is strictly required. Below is a detailed breakdown of the types of information we collect:
| Data Type | Example | At the time of collection |
|---|---|---|
| Identity Information | Full name, date of birth | At the time of registration |
| Contact Information | Mobile number, email | At the time of registration |
| Payment Details | Mobile Banking Number | During deposit/withdrawal |
| KYC Documents | NID photo, selfie | During identity verification |
| Device Information | IP address, browser type | During site visits |
| Betting activity | Betting history, transactions | While using the platform |
We never store your bank account number, credit card number, or password. All payment information is handled securely by the relevant payment gateway.
Win2 uses your information only for specific, legitimate purposes. The reasons we process your data include:
You can opt out of marketing communications at any time — simply contact our support team or update your preferences directly from your account settings.
Your personal data is stored on secure servers. We use industry-standard 256-bit SSL/TLS encryption to protect all communication between your browser and our servers.
Our security measures include: firewall protection, regular data backups, two-factor authentication (2FA), and a suspicious activity detection system. In the event of a data breach, we will promptly notify the relevant regulatory authorities and all affected members.
Please note that no transmission over the internet can be completely secure. Keep your account password strong and never share it with anyone. If you notice anything suspicious, contact us immediately.
Security Tip: win2 will never ask for your password or OTP via email or SMS. If you receive any such message, it may be a scam — please report it to our support team.
Win2 never sells your personal data or shares it with third parties for advertising purposes. However, limited information may be shared in the specific circumstances outlined below:
| Type of Third Party | What information is shared | Why |
|---|---|---|
| Payment providers (Mobile Pay, Nagad, Rocket) | Transaction amount & mobile number | For payment processing |
| KYC Verification Agency | Identity document details | For identity verification |
| Law Enforcement Agencies | As directed by court order | Under legal obligation |
| Fraud Prevention Service | Device & transaction information | To ensure security |
Every third party operates under a strict confidentiality agreement and may only use the information they receive for its designated purpose. Should any misuse of data occur, win2 will take appropriate legal action.
The win2 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help the website remember your preferences.
The cookies we use include: Essential Cookies (to maintain your login session), Functional Cookies (to remember your language and preferences), and Analytics Cookies (to understand website performance). We do not use third-party advertising cookies.
You can block or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on the website.
As a win2 member, you have the following rights over your personal data. To exercise any of these rights, please reach out to our support team:
You have the right to know and access what information we hold about you.
If your information is incorrect or incomplete, you have the right to request a correction.
In certain circumstances, you may request that your data be deleted.
You may request that we stop processing your data for a specific purpose.
You may request a copy of your data in a machine-readable format.
You may opt out of promotional communications at any time.
Requests to exercise your rights are typically processed Within 30 days processed. More complex cases may take a little longer, but you will be notified in advance if that is the case.
Win2 services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. If you believe we may have inadvertently collected data from a minor, please notify us immediately.
Parents and guardians are encouraged to use parental control software to prevent children from accessing win2 or any other online gambling site.
Win2 retains your data only for as long as necessary. All information is kept while your account is active. After account closure, certain data may be retained for a defined period to meet legal and regulatory requirements.
| Data Type | Retention Period |
|---|---|
| Account & Profile Information | 5 years after account closure |
| Financial transaction records | 7 years after account closure |
| KYC Documents | 5 years after account closure |
| Cookie Data | Up to 2 years or until browser data is cleared |
| Support contact history | 3 years after last contact |
Win2 may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via your registered mobile number or email. You can always check the "Last Updated" date at the top of the policy to see when the latest version was published.
Continued use of Win2 after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree to the new policy, you may request to close your account.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through the following:
Privacy-related complaints or rights requests will be addressed within a maximum of Within 30 business days is processed.